2. Mandate & Exclusivity

• All clients must agree to a service mandate before property showings.
• Dhyaan operates on a pre-screened, exclusive inventory model. Listings are limited and curated.
• Site visits and negotiations are handled only post mandate agreement.

3. Fee Structure

• Standard Lease Commission: 2 months’ gross rent (or as mutually agreed).
• Flat Negotiation Fee: ₹50,000 (for partial service or token stage support).
• Additional Support (Documentation, Legal, Registration): Subject to separate billing.

4. Payment Terms

• All payments must be cleared within 3 working days from lease confirmation/token issuance.
• No documentation or coordination shall proceed unless prior dues are settled in full.
• GST and statutory taxes are applicable as per current regulations.

5. Confidentiality & Conduct

• All listings, rates, and developer connections shared by Dhyaan are confidential and not to be disclosed or used without Dhyaan’s involvement.
• Sharing details with third-party agents or direct dealings with builders is strictly prohibited unless mutually consented in writing.

6. Cancellation & Refunds

• Once services have commenced (site visits, negotiations, or paperwork), no refunds are applicable.
• In case of cancellation by the client post-token, Dhyaan reserves the right to retain 100% of the service fee.

7. Builder & Developer Disclaimer

Dhyaan acts as an independent leasing consultant. We do not hold liability for construction delays, handover issues, builder disputes, or any post-lease conflicts. All legal agreements are between the tenant and builder/owner.

8. Jurisdiction

Any disputes arising from the use of Dhyaan’s services shall be subject to Navi Mumbai jurisdiction only.